Last updated: Jan 2026
This Privacy Policy explains how The ValueBull Group Pty Ltd (ABN 24 691 716 864) (we, us, our) collects, uses, discloses and stores personal information, and how you can access and correct your information or make a complaint.
1. What personal information we collect
We may collect personal information including: Name, Email address, Company or organisation and role or title (if provided), Phone number. Any information you include in messages or attachments you send us. When you visit our website, we may also collect technical information such as: IP address, Browser type, and device information, Usage data (pages viewed, links clicked, time on page) Cookie identifiers (where cookies are enabled)
Sensitive information: We do not generally need sensitive information. Please do not provide it unless we ask for it and it is necessary.
2. How we collect personal information
We collect personal information when you: Submit a form on our website (including the Contact form), Email, call, message, or otherwise contact us, Engage us for services, Interact with our emails, events, or content, Use our website (via cookies and similar technologies). We may also collect personal information from third parties where appropriate, such as referrals, public sources (for example LinkedIn), or service providers used for marketing and event delivery.
3. Why we collect, use and disclose personal information
We collect and use personal information to:
Respond to enquiries and provide information you request
Provide, manage and improve our services
Communicate with you about projects, workshops, proposals and deliverables
Manage billing, accounts and business operations
Improve our website and communications
Send relevant updates and marketing (where permitted)
Comply with legal obligations and resolve disputes
4. Direct marketing
If we send you marketing messages, you can opt out at any time using the unsubscribe option in the message or by contacting us.
5. Who we share personal information with
We may disclose personal information to:
Our staff, contractors and professional advisers (as needed to deliver services)
Service providers who support our operations (for example website hosting, email systems, CRM, analytics, file storage)
Event and workshop partners (where relevant, and only to the extent needed)
Regulators or law enforcement where required or authorised by lawWe do not sell personal information.
6. Overseas disclosures
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
7. Cookies and analytics
We may use cookies and similar technologies to operate our website and understand usage. You can usually manage cookies through your browser settings. If you disable cookies, parts of the website may not function as intended.
8. Data security and storage
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as needed for the purposes it was collected, or as required by law, and then securely delete or de-identify it where appropriate.
9. Access and correction
You can request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond within a reasonable timeframe.
10. Complaints
If you have a complaint about how we handle personal information, contact us using the details below and include as much detail as possible. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Contact us
The ValueBull Group Pty Ltd (ABN 24 691 716 864)
Email: connect@valuebull.com.au
Address: Melbourne, Australia
12. Changes to this policy
We may update this policy from time to time by publishing the updated version on our website. The “Last updated” date will change accordingly.
